Showing posts with label Pontiac. Show all posts
Showing posts with label Pontiac. Show all posts

Saturday, May 16, 2009

Poncho is Dead, thanks to General Motors

Many of us die-hard aficionados of Pontiac called the marque "Ponchos" as a shortened version of Pontiac. I have no idea when this started, but back in the 1950's when someone owned a "Poncho" you knew it was a Pontiac. No big long name, just a simple pseudonym for a great car. And, now Poncho is dead, thanks to the idiots at General Motors.

How could this happen? Let's take a short trip down memory land, to when the muscle car was king of the street. The American Muscle Car, that is. Yes, there was the 1950's Corvettes and the Chevy's and even the Fuel Injected 1967 Pontiac Bonneville and Chevrolet Bel Air, but the car that set the tone for all muscle cars to follow was the 1964 Pontiac GTO.

In the early 60's, most of the big engines were in big cars, such as the Ford Galaxy with a 427, a Chevy Impala or Biscayne with a 409 or later on a 427. Dodge and Plymouth as well as Chrysler offered big engines as well, including the 383 and 440 blocks as well as the 426 Hemi. But again, these were in big cars with lots of weight to pull.

So, along came the GTO, from the parts bin at Pontiac, built on the Tempest frame and body and infused with a 389 cubic inch engine and a 4 speed transmission, the "Little GTO" was just about King of the Street. Add three two barrel carburetors, or three deuces as it was known and called "Tri-Power" by Pontiac, and you had a potent street and drag machine that few cars could match. The Mustang came along later that year, but the smaller engined "Pony" car was no match for the "Goat" as the GTO was called by many. For years the GTO ruled the streets and was the cradle upon which the American Muscle Car industry was born, giving rise to the famed Olds 4-4-2, the Plymouth Road Runner and GTX, Dodge Super Bee, Shelby Mustang GT500KR, and even such unusual, yet amazing players, as American Motors with the AMX and Studebaker with the Supercharged Lark, and Studebaker-Packard with their Hawk series.

Camaro soon followed along with Firebird. The car that Grandpa drove, the Buick, gave birth to the Buick Grand National in later years, followed closely by the venerable GNX version that could whip just about anything on the drag strip with it's turbocharged V-6.

Then, for some strange reason, in the 90's GM decided that we didn't want what we wanted. That we wanted what GM would give us, and like it or not, if you wanted a GM product you had to settle. What? Settle? We were Americans and not used to settling for just any Iron. We wanted muscle and not rice burners and Japanese tuners. We wanted cubic inches and V-8's and thunderous exhausts. And GM and Chrysler let us down. Ford still produced the Mustang and thus, has survived the debacle pretty well, at least to this point.

GM dumped Oldsmobile. Remember the slogan they used during the waning years of that marque? "This isn't your father's Oldsmobile!" Hell no it wasn't. Dad's Olds had horsepower and could smoke most of the cars on the road or the track on Saturday nights. It had style. The new Oldsmobile was pathetic to say the least. No self respecting muscle car person would own one. Thank God it wasn't your father's Olds!

Buick was the consummate symbolism of a granny car. Driven by the aged and the perfect vehicle to clog the highways between the senior citizens home, and the all you can eat buffet in Senility City. Big and style less, they were avoided at all costs by the younger population. Then, someone got the idea to use the same body style as the Olds Cutlass during the early to mid 80's and create the Buick Regal. Then, why not turbocharge it. Then create the Buick Grand National. Now there was excitement on four wheels. Then, for the ultimate fun with a V-6, came the GNX, a Super Stock version of the Grand National. For once in a hot rodder's life, they actually could say YES to the jingle "Wouldn't you really rather own a Buick?"

Aah, but GM screwed this up too. Blame it on gas shortages or maybe brain shortages at GM, but the fast Buick's disappeared in favor of over sized behemoths that guzzled gas anyway, and were never going to sell to the kids and young adults who had money to spend. Buick regressed to the car driven by senior citizens and people who didn't yet have their AARP card just didn't want to see in their driveway

I am saddened to see Pontiac disappear, just as I have been by many of the names of our automobiles that once graced our streets. I have had three Pontiac's, a 1957 Bonneville, a 1966 GTO and a 2005 GTO. I bought that 2005 GTO thinking somehow it would hearken me back to the days when the GTO was king of the road. Maybe I thought, somehow, it would bring back 1964 and the excitement of the era when the GTO was the car to drive. Factually, it was faster, drove better, handled better on curves, and had a better fit and finish than my 66 Goat. But, it wasn't really a GTO at all, and it wasn't really even a Pontiac. It was a re-badged Holden Monaro, made in Australia and not in the USA. It was scary fast and fun, and had GTO emblems, but it still wasn't true American Iron like the old days. They only made the "new" GTO for three years, 2004, 2005 and 2006 and production ceased. There will never be another GTO made. Period.

Bad decisions on the part of the automakers, greed on the part of the unions and trying to force cars that we didn't want down our collective throats has brought us to the current state of affairs. Those of us who bought American for 50 years now turn to the imports for better value, better performance and mileage, and stability of the makers. It never had to come to this. But when companies forget that the consumer gets what they want, not what you want to give them, it all ends up the same.

Bottom line is that the tag line on Pontiac commercials "Pontiac...We build excitement!" has fallen on deaf ears, as it just hasn't been true. What Pontiac and GM has done is build apathy, and the motoring public has finally responded by saying we'll have someone else build something exciting for us, thank you. You had several generations to make the grade and failed, now it's someone elses' turn.

Monday, November 17, 2008

Stand Up Companies..and those that Fall!

I got to thinking about companies and how the way they treat their customers, and how that might equate to how they'll survive the economic slowdown, or..damned recession we're in today. Will those companies who told me, and others to "get lost" or worse when we had a problem over the past years weather the storm, or sink like rocks. Just from my experience, I'd like to nominate some companies that I believe treat the consumer well and some that should have an albatross tied around the CEO's neck and weighed down with concrete for good measure.

The List of Stars:

  1. First is Hewlett-Packard. An all-star company if I ever saw one. Took several repair tries but they then replaced a notebook computer with a better model, and added an extended warranty to boot. First class service all the way. I can't pile on enough accolades about the quality of services received from HP.

  2. Duraflame Logs. Provided replacement coupons for some difficult to burn logs, and they even sent a label for UPS to pick up a case of unused product for lab testing, and let me know the results! Then sent more coupons thanking us for helping them make a better product when they found the outer wrapper was over waxed a bit. A five star company!

  3. OPPO Digital, makers of up-converting DVD players. When I purchased one of their players and found I had no way to connect it to my DVI equipped HDTV, I called to purchase a HDMI to DVI cable. They don't sell them, but did send, at no cost, an adapter that does the same thing, so I could hook up and enjoy the player within a day! Great save, OPPO and great customer service, thank you!

  4. Duracell, part of Proctor & Gamble, makes things right when you have a problem with their products. Once again, no hassle, no haggle, just doing what's right for the consumer.

  5. SC Johnson, makers of Scrubbing Bubbles, Glade and many other household products. Have a problem and they'll take care of it post haste. Another quality operation you can count on with fine products that are 100% backed up.

  6. Colgate-Palmolive and Speed Stick. Once again, a problem is no problem to them. Fast replacement of ant defective product and even additional coupons. Nice company to do business with.

  7. Ken Grody Ford. This dealer has always stepped up to the plate on repairs and done so intelligently and honestly over many years. Whether it was police vehicles or personal SUV's, they have always been great, provided excellent service and have gone "above and beyone" in helping get vehicles back quickly and done right. Special kudos to Mike Stevenson, Service Advisor who helps keep this machine running so well.

  8. Price-Pfister. The pfaucet with the pfunny name. Takes awhile and they do fumble the ball sometimes, but they do go the extra mile to get the parts out to you to correct problems with their products. Quality products and good customer service. A big thumbs up!

  9. Logitech. Computer gurus who want to help but seem to have problems understanding their product line. However, all comes out fine in the end, although it takes awhile and tests your patience to get your parts delivered. All in all, a good company.

Hall of Shame:

  1. Pontiac. Bought a new GTO and the dealer told me I was eligible for the $500 military bonus discount. I signed all the papers and when i went back to pick up the car the next day, he said he had to re-do all the papers because he was wrong and I wasn't eligible; active only. He lied to meet Ford's current bonus then reneged. Pontiac Motor Division VP offered me a free oil change. I'd have left the car but it was the last black on black available. They even scratched the car "detailing it " when I told them not to; it was still filthy when I picked it up, that's how good a job they did on the car. So, I guess this thumbs down goes to North County Pontiac-GMC and Pontiac Division of GMC. But I've never bought another GM product and now they're headed down the tubes. Thumbs down!
  2. Applebee's Restaurants. Made a big splash about offering a free dinner to military and veterans on Veterans' Day and then you had to dig through "participating locations." Although there are many locations in the area, the only participating one in all of California was a couple of hundred miles away. Applebees reply to an e-mail was basically it was a test but thanks for eating here. No more will we eat there. It will be Chili's! Thumbs Down!
  3. Albertson's Supermarkets. When a Marine just back from Iraq couldn't buy a 6 pack of beer to go with the food he bought to go home and make dinner because he didn't have a valid driver's license, they wouldn't sell it to him. He had a license that expired while he was in Iraq (most vets have that happen and all states make the license valid as long as you're in active service without renewal and are in another state) and a current Military ID as well...but no, no beer. They wouldn't allow my spouse to purchase the beer for him either. Manager was no help at all. We've not shopped at Albertson's in about four or five years after that flagrant slap in the face to our troops. BIG thumbs down!
  4. Chevrolet. Bought two new Camaros, and Chevrolet repaired the convertible top on one 28 times before declaring it was a lemon and deciding to replace it. Sadly, I traded it in for a brand new Z-28 Coupe with the G-92 competition package, and then, they couldn't repair the brakes so it would stop straight! It took then 6 tries to repair the drivers seat before they finally ordered a new seat cushion, preferring instead to constantly send it out to a local upholstery shop to mess with! After about a dozen tries with the brakes and no suvccess, I finally took it to a little shop where a mechanic fixed it in one afternoon, albeit at a cost of $300 to me, which was wholesale. You could then stop from 140 with hands off the wheel. 5 thumbs down to Chevrolet, but 5 thumbs up to Dara at C&D Auto Care!
  5. Smart Solar and QVC. Smart Solar because they lied about replacing parts under their warranty several times and never did, and QVC because their stance was too bad, so sad, it's the manufacturers problem. That was until I blogged about the issue, and then they offered to refund if I would send the fountain back and they would credit $6.95 toward shipping. Pack it all up in the "original packaging" like that would be available, and ship it back for a refund and a stupid shipping credit. When the damned fountain weighs about 50 lbs waterlogged! It's cast resin and not supposed to water log I suppose, but then again, it was made by Stupid Solar. Instead, we've cut down our shopping by about 90% from QVC, won't buy anything from Stupid Solar, and passed the word around, so let's see how their bottom line looks next year.
  6. Anden Homes and Warmington Homes. They won't care that they made the list, as they both went belly up right after building the last few homes I lived in. But they do deserve to be on the list as grab and run developers anyway.
  7. Verizon Wireless. They spend so much money on commercials and the idiots who follow one or two people around, it's no wonder the rest of us get such crappy service. After a year of a really bad operating phone, that wouldn't ring, receive calls, couldn't hear the other party, etc. they finally replaced it piece-by-piece and it still wasn't right. I was with Verizon and their predecessors for over 20 years, and now I'm with AT&T and am very happy with the switch. Because I truly can say that I HEAR YOU NOW! Before all I could say was HUH?
  8. Washington Mutual: You'd think after being a failed bank and being bailed out by JP Morgan/Chase, these people would learn something by now. No, not even that, but hell, no! Their primates closed an entire online account when requested to cancel a single transaction, and nobody in their offshore call center in the Philippines or India, or wherever the hell it is, could rectify the problem. Nor could anyone in any other place that was called. Even the local branch was useless since they are totally unable to handle any banking issue that might have to do with the Internet! Thus, an online business languishes while they screw up and tell you they need three or more days to try and correct a situation they, caused and maybe it will be fixed by then, and than again, maybe not. So, they just lost two more accounts. That makes 5 accounts they lost from us in the past three months ,and two more to go that are time deposits. Frankly, they are destined to fail again, and you can say you read it here in November 2008. Wasted Moo will fail again!
  9. Car Companies, et al: I guess this is no surprise, but auto dealerships are going out of business all over the country. Some dealers that have been in business for 66 years, such as Bigelow Motors in Belleville, NJ are closing their doors. That's a shame. But wait, before we cry over the 700 dealers expected to go belly up in 2008 (up from 430 in 2007 according to the National Automobile Dealers Assn.) listen up. Some dealers who have laid off employees and cut hours are still holding out for top, over-inflated prices on specialty models that have become showroom queens for months. One dealer has a Mustang that they want way over 30K over the sticker price as a "Market Adjustment" on! And every other high performance vehicle has an upcharge that they just don't want to negotiate. Im that case, I wish them well as they sink to the bottom of the septic tank and wonder how they got there. Like Carlos Mencia says: Dee Dee Dee!! Stock your showrooms with super high dollar specialty cars and jack the price when America can't afford the economy cars!
  10. There will be more as time permits...but as they say at the show...that's all folks!

Incidentally, I've highlighted the Best of the Best in Green and the Worst of the Worst in Red.