We have a new Cal-Atlantic home and the stucco is cracked in many areas. Unfortunately, we were originally told that the builder would repair the cracks and to wait a year for all settlement to finish. Bad choice as they now state if the cracks are not over 1/8" in size they won't touch them. Interesting how when they were not building many new homes they promised the cracks would all be attended to and then later it's a different story. I think they threw their CSR under the bus because he was the one who originally told us this would be done.
If you plan on buying a home, you might want to look elsewhere. Maybe it's the big merger with another home builder that is assuming their huge debt that results in their customer service demise. You decide. It's your money!
