Showing posts with label lost mail. Show all posts
Showing posts with label lost mail. Show all posts

Thursday, October 22, 2020

Priority Mail...isn't!

 I sent a package to the east coast and sent it three day Priority Mail. It took 8 days! Someone sent me a package from the east coast 3 day Priority Mail and it took over a week. Now I ordered stamps from the USPS and guess what? They sent them Priority Mail and here it is a week later and nothing. From the damned Postal Service no less. They cannot get their own parcels or envelopes in a timely manner! 


Okay, what goes on? I heard that because so many commercial flights are cancelled due to COVID-19, there are fewer planes to ship Priority Mail which usually goes via air. So the postal service ships by ground and it then takes at least a week coast to coast, or in the case of the stamps, a week or more from the Midwest to California. Of course you have to pay the same outrageous Priority Mail fee regardless of how they decide to send your package or letter. In contacting the USPS their answer is wait ten more days and then file a claim. Idiots!


UPS and FedEx use their own planes so they don't do this. If you ship two day air it goes by air. Ship ground and it goes ground. They guarantee their services and the post office does not. Unless you use Express Mail they could care less about timely service. And good luck in making a claim for lost or undelivered packages. They take an eternity, IF you ever get reimbursed, and make you think you did something wrong rather than them. And of course, your postage cost is gone forever. 


When mailing for the holidays, ship early. I am talking about right after Thanksgiving or even sooner. If their current handling of mail and parcels is any indication of their performance, two weeks or more could become the norm. Maybe if they would get rid of the dead wood at the post offices and distribution centers we could have Amazon like performance for a decent cost. Of course, that will never happen. The unions protect the dead wood and I know from people who are actually good workers how difficult it is to get rid of a poor or non-performing employee in the postal service.

Wednesday, July 3, 2013

More Postal Service Idiocy

Here's a surprise...you spend ten bucks to ship a package and the Postal Service misroutes it within its own unit then doesn't update the tracking information. Why? Because they don't want you to know just how badly they might have screwed up the shipping of a simple priority mail package.

Let's start with the facts. This package was handed to the carrier about noon on July 1st. How in hell it didn't get scanned by the Post Office about three miles away until after 3 AM the next morning is way beyond my comprehension. And then the real screw up starts as follows:

Priority Mail®
USPS Tracking / Delivery Confirmation
Delivery status not updated 
                                     July2,  2013, 10:37 pm
 
Out for Delivery
July 2, 2013, 8:37 am
CARLSBAD, CA 92011
 
Sorting Complete
July 2, 2013, 8:27 am
CARLSBAD, CA 92011
 
Missent
July 2, 2013, 8:17 am
 
Arrival at Post Office
July 2, 2013, 3:12 am
CARLSBAD, CA 92011
 
Electronic Shipping Info Received
 


June 30, 2013
 
What is so weird is that apparently the Post Office KNOWS it has missent the package at 8:17 AM but continues the sort and sends it on out for delivery at 8:37 AM anyway and 14 hours later doesn't update the status of the package because they likely don't know where in hell it is, or don't want anyone to know how badly they mishandled it! And 15 hours later there is still no indication where that package might be. It should be in the hands of the recipient but that isn't going to happen on time!

So, the USPS wants me to trust them with all my shipping. And touts two to three day shipping to boot. Yet why won't they give me a refund if it takes them a week to get my package to the receiver, when it's clearly their fault? Not the weather or another act of God? It's the idiocy of the incompetent postal service at work. Sad that there are some good employees and some idiots who cannot get their crap straight if it were on their head. This isn't the first time this has happened but it's the most recent and it's documented it's Carlsbad that screwed up so no tossing the blame this time. Nice work folks. And you worry about your jobs? I bitch about SmartPost, but at half the cost, maybe it does take ten days, but you're getting in the same category for twice the price.

July 6 Update: With no further scanning except the delivery scan, the package arrived on July 6. The 2-3 day Priority Mail took 0ver 5 days to get there, which in itself is probably no biggie considering there was a holiday, but not to scan it at any time after they bobbled it locally? Shows the quality of the USPS. Sorry, if bankruptcy is on the horizon, they're doing it all by themselves.