Wednesday, July 3, 2013

More Postal Service Idiocy

Here's a surprise...you spend ten bucks to ship a package and the Postal Service misroutes it within its own unit then doesn't update the tracking information. Why? Because they don't want you to know just how badly they might have screwed up the shipping of a simple priority mail package.

Let's start with the facts. This package was handed to the carrier about noon on July 1st. How in hell it didn't get scanned by the Post Office about three miles away until after 3 AM the next morning is way beyond my comprehension. And then the real screw up starts as follows:

Priority Mail®
USPS Tracking / Delivery Confirmation
Delivery status not updated 
                                     July2,  2013, 10:37 pm
 
Out for Delivery
July 2, 2013, 8:37 am
CARLSBAD, CA 92011
 
Sorting Complete
July 2, 2013, 8:27 am
CARLSBAD, CA 92011
 
Missent
July 2, 2013, 8:17 am
 
Arrival at Post Office
July 2, 2013, 3:12 am
CARLSBAD, CA 92011
 
Electronic Shipping Info Received
 


June 30, 2013
 
What is so weird is that apparently the Post Office KNOWS it has missent the package at 8:17 AM but continues the sort and sends it on out for delivery at 8:37 AM anyway and 14 hours later doesn't update the status of the package because they likely don't know where in hell it is, or don't want anyone to know how badly they mishandled it! And 15 hours later there is still no indication where that package might be. It should be in the hands of the recipient but that isn't going to happen on time!

So, the USPS wants me to trust them with all my shipping. And touts two to three day shipping to boot. Yet why won't they give me a refund if it takes them a week to get my package to the receiver, when it's clearly their fault? Not the weather or another act of God? It's the idiocy of the incompetent postal service at work. Sad that there are some good employees and some idiots who cannot get their crap straight if it were on their head. This isn't the first time this has happened but it's the most recent and it's documented it's Carlsbad that screwed up so no tossing the blame this time. Nice work folks. And you worry about your jobs? I bitch about SmartPost, but at half the cost, maybe it does take ten days, but you're getting in the same category for twice the price.

July 6 Update: With no further scanning except the delivery scan, the package arrived on July 6. The 2-3 day Priority Mail took 0ver 5 days to get there, which in itself is probably no biggie considering there was a holiday, but not to scan it at any time after they bobbled it locally? Shows the quality of the USPS. Sorry, if bankruptcy is on the horizon, they're doing it all by themselves.

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